Here at Hydrogen South West, your privacy matters to us so please do take some time to get to know how this website works.

Who we are

This webpage is managed by Hydrogen South West. We will be the Controller of the information that you may provide through your use of this website. We will process this information in the United Kingdom. You can contact us at info@hydrogensouthwest.com.

The information we collect and how we get it

This website is designed as a hub through which you can find out information about Hydrogen South West, its progress and other updates. This website collects limited information about you that you may provide to us when you choose to:

• Fill in forms on our website

• Contact us

• Post information on our social media channels

• Share content from this website onto social media channels

We also collect aggregated, non-personally identifiable information about how the website performs and is used in order to ensure that we are able to provide the best service to our visitors and, for example, to correct broken links or improve performance and UX. You can find out more on our Cookies page.

We may combine information that we receive through this website with other information that we receive from you through our other websites and from our events.

Who may have access to your information

Our employees and contractors may have access to the limited information collected through this website in order to keep you up-to-date with the progress of the Hydrogen South West project through our newsletter. We will also use any information you provide to respond to you where you choose to contact us (e.g. to respond to your email).

Where you post content about Hydrogen South West from this website to social media channels, we may interact with your posts in accordance with the relevant provider’s functionality, and terms of use.

We reserve the right, as any business does, to comply with any legal obligations that we may have to disclose the information that you provide to third-parties where we are required to do so by law, court order or regulatory request, for the purposes of complying with applicable laws and regulations, or in response to legal processes.  Given the nature of the information collected this is unlikely, but we need to let you know that we might do so.

How long we keep it for

We keep your personal information only for as long as we believe it necessary to fulfil the purpose for which it was collected (unless we are required to keep it for longer by law).

How you can edit the information that we hold about you

Where you have provided your name and email address to receive our newsletter, you may opt out or unsubscribe at any time by letting us know.  If you need to update the information that we hold about you (such as changing your name or email address), or if you want to know the information that we hold about you, just drop us a line at info@hydrogensouthwest.com.

Other Websites

Our site may contain links to other websites which are outside our control and are not covered by this privacy notice.  If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.  We do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Internet Based Transfers and Disclaimer

Your privacy and the security of your data matters to us. We use the measures we think are necessary to protect against viruses and other harmful components but the nature of the internet is such that it is impossible to ensure that your access to the Website will be uninterrupted or error-free, or that this Website, its servers or emails which may be sent by us are free of viruses or other harmful components. 

How will this Data be stored?

All collected customer data is stored securely on our internal systems and within our third parties’ secure and compliant environments within the UK and the EU.

Where Data is processed by way of a cookie, please consult our Cookies Policy for storage information on third party cookies.

What are my rights regarding this Data?

Under the (UK) GDPR, you are entitled to request access to, or rectification or deletion of your Data, as well as the right to object to us processing the Data. If you wish to exercise any of these rights, please contact us via info@hydrogensouthwest.com.

What if I wish to complain?

You can contact us at any time if you have any queries or concerns about the way we process your Data.

If however you are not satisfied with our response, you can contact the Information Commissioner’s Office, whose details are available from their website www.ico.org.uk. Or at:

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF